Our Policies

At Dearlove Proteas, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent.

Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

Terms and Conditions

Welcome to our website.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions, which together with our privacy policy govern Dearlove Proteas relationship with you in relation to this website.

Shipping and Delivery

When we ship, Where we ship to, How we ship and other delivery Terms and conditions.

Our Return and Refund Policy

Thank you for shopping at Dearlove Proteas. If you are not entirely satisfied with your purchase, we’re here to help.

Our Privacy Policy

In accordance with the Protection of Personal Information Act 4 of 2013 (“POPI”), the purpose of this privacy policy is set out to detail how, when and why Dearlove Proteas will use your personal information.

By using our platform/s, you hereby agree to the processing of your personal information as detailed here.