Shipping and Delivery
All our products are shippable.
When do you ship?
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Delivery time is dependent on product stock availability but our products will be shipped within 48 hours of order.
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Orders will be delivered any time between 9 am and 5 pm (excluding public holidays). Any specific delivery times requested cannot be guaranteed.
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When orders are placed on a weekend or public holiday, the order will be processed on the next working day.
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Same day deliveries are not guaranteed. If required please contact us and we will do our best to assist you.
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Every effort is made to effect delivery of your order timeously, however, unforeseen circumstances may cause delays, in which case Dearlove Proteas will contact you via email and provide a revised delivery schedule. Customers must provide us with South African contact numbers for recipients in order to effect delivery.
Where do you ship to?
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We currently mainly ship to Gauteng area but quotations can be obtained for shipment to other areas. Our rule of thumb is that if an address cannot be found on a standard GPS, then we reserve our rights to make alternate arrangements with the recipient to ensure that the product is delivered to them.
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Products ordered on the online store can unfortunately not be delivered to farms, outlying plots, townships or informal settlements.
How do you ship?
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We personally deliver bouquets in the Pretoria, Centurion, Rayton and Cullinan areas for R80. Other areas can be couriered, contact us for a quotation .
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Collection Option on the farm or Montana, Pretoria is available.
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Terms and conditions
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Please ensure that all delivery details are accurate before checking out. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items which are not received. You will also be billed for any additional costs that may be incurred as a result of failed delivery attempts relating to incorrect information provided or a change in delivery address.
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If the delivery partner is not allowed to deliver the flowers or gifts directly to the recipient for orders to be delivered to hospitals, hotels and business addresses, the delivery will be left at the reception desk, which will constitute successful delivery.
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No deliveries will be left unattended at the recipient’s premises or elsewhere and delivery will always be to a person.